FortuneChain Privacy Policy

Last Updated: January 15, 2025

At FortuneChain ("we," "us," "our," or "FortuneChain"), we are committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered staking platform and services.


Important: By using our platform, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.


1. Information We Collect

We collect several types of information to provide and improve our services:

  1. Personal Identification Information: Name, email address, phone number, date of birth, government-issued ID, proof of address, and tax identification numbers for KYC/AML compliance.
  2. Financial Information: Bank account details, cryptocurrency wallet addresses, transaction history, staking amounts, and reward distributions.
  3. Technical Information: IP address, device information, browser type, operating system, platform usage data, and API usage statistics.
  4. Blockchain Data: Public wallet addresses, transaction hashes, staking activities, and on-chain interactions relevant to our services.
  5. Communication Data: Customer support inquiries, platform feedback, and marketing preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

  1. To provide, maintain, and improve our staking platform and AI optimization services
  2. To verify your identity and comply with KYC/AML regulatory requirements
  3. To process staking transactions, distribute rewards, and manage your account
  4. To optimize our AI algorithms for better staking performance and risk management
  5. To communicate with you about platform updates, security alerts, and service changes
  6. To detect and prevent fraud, security breaches, and unauthorized activities
  7. To comply with legal obligations and regulatory reporting requirements
  8. To analyze platform usage and improve user experience

3. Legal Basis for Processing

  1. Contractual Necessity: Processing required to provide our staking services and fulfill our terms of service.
  2. Legal Obligation: Processing necessary to comply with financial regulations, tax laws, and anti-money laundering requirements.
  3. Legitimate Interests: Processing for platform security, fraud prevention, and service improvement where balanced against your rights.
  4. Consent: For marketing communications and optional data processing where we obtain your explicit consent.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  1. Service Providers: With trusted third-party vendors who assist with platform operations, payment processing, KYC verification, and security services under strict confidentiality agreements.
  2. Legal Requirements: When required by law, court order, or governmental authorities, including financial regulators and law enforcement agencies.
  3. Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate privacy protections.
  4. Blockchain Networks: Necessary staking information with blockchain networks and validators to process your staking activities.
  5. Professional Advisors: With lawyers, auditors, and consultants bound by confidentiality obligations.

We do not sell your personal information to third parties for marketing purposes.


5. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, including:

  1. Standard contractual clauses approved by relevant authorities
  2. Adequacy decisions for countries with equivalent data protection standards
  3. Binding corporate rules for intra-group transfers
  4. Other legally approved mechanisms for international data transfers

6. Data Security

We implement comprehensive security measures to protect your information:

  1. Encryption of data in transit using TLS 1.2+ and at rest using AES-256 encryption
  2. Multi-signature wallet technology and cold storage for digital assets
  3. Regular security audits, penetration testing, and vulnerability assessments
  4. Access controls, authentication protocols, and principle of least privilege
  5. Employee training on data protection and security best practices
  6. Incident response plans and regular security monitoring

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure.


7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  1. Account information: Retained for 5 years after account closure for regulatory compliance
  2. Financial transaction data: Retained for 7 years for tax and regulatory purposes
  3. KYC/AML documentation: Retained for 5 years after the business relationship ends
  4. Platform usage data: Retained for 3 years for service improvement and analytics
  5. Marketing data: Retained until consent is withdrawn or 2 years of inactivity

Blockchain transaction data is immutable and permanently stored on respective blockchain networks.


8. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

  1. Access: Right to request copies of your personal information
  2. Rectification: Right to correct inaccurate or incomplete information
  3. Erasure: Right to request deletion of your personal information
  4. Restriction: Right to restrict processing of your information
  5. Portability: Right to receive your data in a structured, machine-readable format
  6. Objection: Right to object to certain processing activities
  7. Withdraw Consent: Right to withdraw consent at any time

To exercise these rights, please contact us at privacy@fortunechain.io. We may need to verify your identity before processing your request.


9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your platform experience:

  1. Essential Cookies: Required for platform functionality and security
  2. Analytics Cookies: Help us understand how users interact with our platform
  3. Preference Cookies: Remember your settings and preferences
  4. Marketing Cookies: Used for relevant advertising (with your consent)

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.


10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party practices. We encourage you to review the privacy policies of any third-party services you access through our platform.


11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through platform notifications or email at least 30 days before the changes take effect. Continued use of our services after changes constitutes acceptance of the updated policy.


13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FortuneChain Inc.
Data Protection Officer
Email: privacy@fortunechain.io
Support: support@fortunechain.io
Website: fortunechain.io

For EU/UK residents, you have the right to lodge a complaint with your local data protection authority.

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